I’ve spent the last few years doing some really great work at a premier Fortune 500 company representing end user needs to upper management, collaborating in multi-disciplinary teams to create research-based front end web and application designs, and supporting my fellow design and research colleagues to build community best practices. Unfortunately, I’m not able to share details from that work, but I've prepared a few generalized case studies based on actual project work to demonstrate my thought process and typical research approach. I also thought it might be interesting to show some of the projects I worked on while completing my MFA in Design Research. Through the lens of experience, I would probably approach the data organization and deliverables of these projects much differently now than I did originally, but each one helped shape my understanding of research and collaboration in unique ways and collectively they gave me my first glimpse into how powerful applied user research methods could be.
